An expert system analyzes issues, gives advice, or assembles documents the way you would, because it is based on your knowledge. An expert system is like a really sophisticated decision tree, built by someone (or more likely a team of someones) with expert knowledge of the issue.

Expert systems can also take advantage of other technologies, like natural language processing for understanding user inputs or machine learning for delivering results.

Published on January 6th, 2022. Last updated on January 11th, 2022, by Sam Glover.